What Are They?
Data from the Queensland Legal Services Commission’s (LSC) most recent annual report shows the most common complaint people raise with lawyer’s governing-body is costs and charges.
More than a quarter of all the enquiries made with the LSC in 2016-17 related to the cost of getting legal help, with 620 people making contact over the issue.
From our very beginning Strategic Lawyers has been committed to doing things differently; we believe in putting the client first and so, wherever possible, we quote up-front for the work we intend to do.
When we opened our doors seven years ago, we were the first firm in North Queensland bring in fixed-pricing.
Fixed-pricing means before we start charging you we send you a quote letting you know exactly what we’ll do and how much it will cost.
Today we are the only firm in Queensland which quotes you prices for family and criminal law up-front and on our website.
We believe this lets you decide if you think we’re good value for money and you can even check our price against another firm and if they’re cheaper we will try to match it.
This is not about us being the cheapest – it is about being transparent by letting you look at what we do and recognising we are the best value for money.
There are some matters where it simply isn’t to the client’s advantage to work with the set-price formula.
Sometimes there is simply too much at stake and you actually want our team of experienced lawyers working day and night to ensure you get the best outcome possible.
For this reason, we continue to offer time-based billing, either at the client’s request or where matters are simply too complicated to deal with according to our fixed-fee models.
The best thing to do is to call us and book in for a meeting with one of our Senior Solicitors in Townsville so we can meet you, find out what’s going on, and advise you on all of your options while giving you certainty of cost through a Fixed Price Quote.
Call (07) 4795 1114 to set up a meeting with our team.
Why Are We The Best?
We do not view the success of the firm through the prism of commercial gain and believe that the most important outcome is client satisfaction. Through the abolishment of six-minute units and billable hours, and the introduction of our fixed-fee billing model, we are able to provide unparalleled value for money and customer service.
Never again will you be worried about a 20 second phone call or two sentence email costing you an arm and a leg. We actually encourage you to keep us informed about developments and changes to the situation, as often these are important details and need to be included in our correspondence or case.
Our philosophy is that often the best way to resolve your issue is away from the financial and emotional stress of Court. Our views are reflected in the following quote from Abraham Lincoln:
“Discourage litigation. Persuade your neighbours to compromise when you can. As a peacemaker the lawyer has superior opportunity of being a good man. There will still be business enough.”
Here at Strategic Lawyers, we are not afraid to do away with archaic traditions in favour of creative and futuristic solutions. Our service extends far beyond legislative compliance as we are able to work closely with you and all who are involved in the matter, whether it is your family, accountant, consultant, financial advisor or doctor.
Here at Strategic Lawyers, we believe in doing what is best for you. We apply this principle to every aspect of our business, including our customer service, advice and pricing structure.
We know that every personal and business situation is different so we make it our business to understand what has happened and how we can best help you. We don’t categorise you and decide which precedent document best suits you, but instead accept that you are unique and think creatively about how we can customise our advice to suit.
We have a team of lawyers who excel in every aspect of the law, including property law, commercial law, intellectual property, family law, banking and finance law, immigration law, wills and estates, criminal law and litigation. Our use of lawyers, consultants and barristers, gives you access to a wealth of knowledge that is not possessed by the inexperienced, in-house generalists who would be running the case if it was done through another firm.
Our adoption of a fixed-fee method of quoting and payments means that you will get value for money. You do not need to be concerned about calling or emailing us because all of our communication with you is included. This means we are able to provide a high level of customer service and build a working relationship that will result in us being able to better understand the situation and provide a custom solution.
Strategic Lawyers is dedicated to achieving the best possible outcome for you, in a timely manner and at an affordable price.